Articles on: FAQs

Will this app work on my plan type?

The simple answer is yes, the Postcode Shipping app will work on all Shopify plans.

However, Carrier Calculated Shipping is required to use Postcode Shipping, and Shopify limits which stores have access to this feature.

Stores on the Shopify 'Advanced' and 'Plus'

Stores on the Shopify Advanced and Plus plans have access to the Carrier Service API. This means that if you install Postcode Shipping, it'll run smoothly.

Stores on the 'Shopify' plan

Stores on the 'Shopify' won't have the Carrier Service feature, but you can request access by contacting Shopify support.

Shopify 'Starter' and 'Basic' plans

Since January 1, 2023, Shopify decided that stores on the Shopify 'Starter' and 'Basic' plans would not be able to request access to the Carrier Service API, unfortunately. The good news is that if your store had previously been granted access to the Carrier Service, it won't be impacted by this change and will keep its access to the Carrier Service API.

We highly suggest reaching out to Shopify support to confirm if the Carrier Calculated Shipping can be activated on your Starter or Basic plan.

Updated on: 13/11/2023

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