Question 1

What is Carrier Shipping, why is it required, and which Shopify plan has it?

Accepted Answer

Carrier Shipping or Carrier Calculated Shipping is a module within your Shopify store which facilitates your store's ability to retrieve rates from an external shipping app.

This module is often confused with traditional carriers such as TNT, FedEx, Australia Post and many more. These are traditional shipping carriers but they are not what Shopify calls 'Carrier Shipping'.

Shopify limits which stores have access to this feature. Below you'll identify which plans can support it, and which can't.

Stores on the Shopify 'Advanced' and 'Plus'

Stores on the Shopify Advanced and Plus plans have access to the Carrier Service API. This means that if you install Postcode Shipping, it'll run smoothly.

Stores on the 'Shopify' plan

Stores on the 'Shopify' won't have the Carrier Service feature, but you can request access by contacting Shopify support.

Shopify 'Starter' and 'Basic' plans

Before January 1, 2023, Shopify was flexible enough to include this feature by transitioning to annual billing or paying an additional monthly fee.

However, Shopify decided that starting January 1, 2023, stores on the Shopify 'Starter' and 'Basic' plans would not be able to request access to the Carrier Service API, unfortunately. The good news is that if your store had previously been granted access to the Carrier Service, it won't be impacted by this change and will keep its access to the Carrier Service API.

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Question 2

Setup your Shopify Shipping Zones and enable Postcode Shipping Rates

Accepted Answer

###### We'll show you how to complete your setup by creating Shipping Zones in Shopify and choosing Postcode Shipping as the rate provider.

Once you've ** created your Shipping Zones ** in the Postcode Shipping app, you'll need to setup your Shopify shipping settings so that your store receives the Rates you create in Postcode Shipping.

To do this you'll need to create Shipping Zones in Shopify and select Postcode Shipping as the rates provider.

Even if you already have your Shipping Zones set up in Shopify, you'll still need to enable Postcode Shipping as the rates provider, so follow along with this guide.

Set up Shipping Zones in Shopify

From your Shopify dashboard, navigate to Settings > Shipping and delivery.

Click Manage Rates.

Scroll down to the 'Shipping to' section.

Here you will add Shipping Zones which reflect those you have set up in Postcode Shipping. Notes: If you already have your Shipping Zones set up from before you installed the Postcode Shipping app, you can work with the Shipping Zones you already have. Skip to the next part, Enable Postcode Shipping Rates , below.

Click Create Shipping Zone.

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Question 3

Installing Postcode Shipping

Accepted Answer

###### ${color}[#636363](Once you've followed the Pre-install setup, you're ready to install the app. We'll guide you through this quick and simple process)

Required information for install

Your myshopify.com domain. This is the domain you visit to view your Shopify admin. For example: your-shop-name.myshopify.com
A plan that supports ** Carrier Calculated Shipping. ** Available by default on Shopify Advanced and Plus plans, or by request to Shopify Support on the 'Shopify' plan.

Installing the Postcode Shipping app

Open your browser and visit https://app.postcodeshipping.com/login
Enter your myshopify.com domain in the field provided and click Submit.

Authorize the app within the Shopify app install flow and set up the recurring charge to begin your subscription.
Once you have approved the app and successfully added it to your store you will be taken to the Postcode Shipping app.
The first time you log in, the app will attempt to install a carrier endpoint on your Shopify account - this is a URL in Postcode Shipping that Shopify will call to get shipping rates. If your Shopify account has carrier shipping enabled then you should shortly see a success message:

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Question 4

Region Rule Types

Accepted Answer

Learn how to define rules that target anything from individual postcodes to large regions of a country.

There are a number of rule types that you can use when entering ‘Match Rules’ or ‘Exclusion Rules’ for a Region. Understanding how these rules work and when best to use them will allow you to quickly create sets of rules that target anything from individual postcodes to large regions of a country.

Before we take a look at the different rule types available, it’s useful to have an understanding of the three broad ‘types’ of postcode format.

Postcode format types

Whilst there are a large number of different postcode formats in use around the world, any given postcode format will fall into one of three main types:

Numeric

This postcode format type is made up exclusively of numbers. In the vast majority of cases these numbers are sequential and describe specific areas.

Pseudo-numeric

This format type contains a mix of numbers and letters (often these letters match the two-letter country code). However the letters are a ‘fixed’ portion of the format and apply to all postcodes. Ultimately it is the numbers within these postcodes that actually identify a given address.

Alphanumeric

An alphanumeric format contains a mix of numbers and letters that follow a

Question 5

Ana uses product groups and wants to set specific rates for single group items cart and mixed carts

Accepted Answer

|| NOTE: If you're looking for the rates to be added together if they belong from different product groups, then you won't need the guidance in this article as the expected behavior for the app is to add up rates if the cart contains items from different product groups. For more info about how rates are calculated, please check: **How Product Group rates are calculated. **

**Ana ships to UK Mainland and she already has: **

Installed Postcode Shipping to her Shopify store & connected Carrier Shipping.
Navigated to her Postcode Shipping dashboard.
Created a Shipping Zone for the UK in Postcode Shipping, and setup a Region for UK Mainland using 'Wildcard' rules.
Defined and setup her two product groups:

General (Chocolates & cards)
Flowers & wine

And Ana already knows what rates she wants to offer for UK Mainland too:

_ Same-Day Delivery _

Same-Day Delivery: €6--> General products only
Same-Day Delivery: €8 --> Flowers & wine only
Same-Day

Question 6

Testing your rates during your Infinite trial

Accepted Answer

Postcode Shipping offers an unlimited trial period. You can spend as long as you like setting up your Rates.

During this time, while you're on the Infinite Trial, any Rates that you add will not be available to customers at checkout.

If you wish to ensure that your Rates appear at checkout the way that you expect, you can checkout on your store and supply a ‘First name’ on the shipping address that matches either ‘Addition’ or ‘addition’.

This will allow your Rates to appear during the shipping stage of checkout. Any other value in this field will mean that Rates from Postcode Shipping will not be returned until you have set up billing for the app.

When testing rates via your stores checkout, make sure that you change the destination address or cart contents each time that you request shipping rates. This will ensure you get non-cached rates each time.

| Note: If you've already subscribed to a paid plan, which includes a 7- day trial, your rates will work fine at checkout during this trial.

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