> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.postcodeshipping.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Uninstall the app and cancel subscription

###### Everything you need to know about uninstalling the app and cancelling your subscription.

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Whether you are simply trialing the app or you'd like to switch to a new app, you might need to remove the Postcode Shipping app from your store & stop your subscription. Shopify makes it very easy for you to cancel apps directly in your Shopify admin. Follow these steps to cancel an application subscription and remove the app.


| **ⓘ Please note:** If you are having issues with one of our apps we are more than happy to help you resolve them prior to you uninstalling. [Please reach out to our support team](mailto:support@postcodeshipping.com) with as much detail as possible and we can advise on the best solution.

 **Remove app and cancel subscription:**

1. Navigate to your store admin. 
2. Browse to your installed Apps by going to the **Apps and sales channels** section in your settings
3. Find the app and click Delete on the right.

![](https://storage.crisp.chat/users/helpdesk/website/7ca8b3cc1d2b7c00/image_vu16wf.png)

4. Confirm the uninstall by clicking the red Delete button in the popup box.

![](https://storage.crisp.chat/users/helpdesk/website/7ca8b3cc1d2b7c00/image2022-09-24115925681_1hhhi19.png)
You have now uninstalled the Postcode Shipping app, and have cancelled your subscription.

**Related Topics:** Delete Account, Remove Application, Uninstall App, Cancel Subscription