> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.postcodeshipping.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Extending your trial

**Setting up your shipping rates can take a little time, especially when you have some complex settings you need to test**
---

When you install Postcode Shipping you start a free 7-day trial.  If you're finding that this trial period is not quite long enough to get everything set up then don't worry - it's easy to request a trial extension.

When you are three days from the end of your trial you will see a banner on the dashboard notifying you that your trial will soon expire.  You are free to then extend your trial.

![Example trial extension banner](https://storage.crisp.chat/users/helpdesk/website/7ca8b3cc1d2b7c00/image_1hvw7mr.png =800x132)

The first trial extension is 14 days, the second is 7 and the final trial extension is for 3 days.

If you have still not completed set up within this time then not to worry - just contact support and we'll gladly discuss any further extensions with you and work with you to get your shipping setup just right.