> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.postcodeshipping.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Export and Import Settings



###### Import and export allows you to download your shipping configuration as a file and upload it to another store. This transfers your settings without manual recreation.

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## When to Use Import & Export

Use this feature when you:

* Set up a new Shopify store and want to replicate existing shipping settings
* Migrate from one store to another
* Create a backup of your configuration
* Test changes in a development store before applying to production

## What Gets Exported

Your export file includes:

* **Shipping Zones** - All zones and their assigned countries
* **Regions** - Postcode-based regions with inclusion/exclusion rules
* **Product Groups** - Rule-based product groups with their rules
* **Rates** - All shipping rates with their match rules
* **Rate Modifiers** - Conditional adjustments to rates
* **Global Modifiers** - Store-wide rate adjustments
* **Shop Settings** - Currency and other general settings

### What Doesn't Get Exported

Product groups using **Select products** strategy are exported, but the manually selected products and variants are **not included**. Product IDs differ between stores, so these selections cannot transfer.

## Enabling Import & Export

This feature requires activation by support. Contact support to enable import and export for your store.
## Exporting Your Settings

1. Navigate to **Settings**
2. Scroll to the **Import & Export** section
3. Click **Export Settings**
4. A JSON file downloads to your computer

Your most recent export is saved and can be downloaded again if needed.

## Importing Settings

1. Navigate to **Settings** on your **new store**
2. Scroll to the **Import & Export** section
3. Click **Choose File** and select your exported JSON file
4. Click **Import Settings**
5. Wait for the import to complete

### After Importing

1. **Test in Rate Sandbox** - Verify rates calculate correctly with sample orders
2. **Check Product Groups** - If you had manually selected products, add them again to the appropriate groups
3. **Configure Shopify Delivery Settings** - Ensure Postcode Shipping is enabled as a rate provider in your Shopify shipping zones

## Important Notes

### Import is Additive

Importing creates new resources (zones, regions, rates). If your store already has settings configured, you may end up with duplicates.
**Best practice:** Only import into new stores with no existing configuration.

### Duplicates

If you import multiple times or into a store with existing settings:

* Shipping zones with the same name will be duplicated
* Regions and rates will be duplicated
* You'll need to manually delete unwanted duplicates

### Currency Differences

If your stores use different currencies, rate amounts will transfer as-is. You may need to adjust pricing after import.  This is also true to differences in weight unit between stores.

### Product Group Selections

Rule-based product groups transfer completely. Product groups with manually selected products transfer as empty groups - manually add products after importing.

## Best Practices

### Use for New Stores

Import works best when setting up a brand new store. Avoid importing into stores with existing shipping configuration.

### Test Before Going Live

After importing, thoroughly test your rates using the Rate Sandbox before making your store live or enabling Postcode Shipping in Shopify.

### Document Customizations

If you manually selected products for product groups, document which products belong to which groups before exporting. This makes it easier to recreate selections after import.