Setup a free local pickup option

Learn how to offer your customers a free local pickup option on checkout.


If you'd like to set up a free local pickup option for your customers there's two ways you can do this.

The first is to use Shopify's 'local pickup' option, or you can create your own free pickup option within your regions in Postcode shipping which will show along with your other rates. We'll step you through these two options below.

Use the Shopify free pickup option

  • Go to your Shopify dashboard. For example: yourshopname.myshopify.com

  • Navigate to Settings, then Shipping and delivery.

  • Scroll down to the 'Additional delivery methods' section.

  • Under 'Local pickup' you will see a list of your locations. Click Manage for the location you wish to offer free pickup from.

  • Select This location offers local pickup.

  • Select your 'Expected pickup time' and enter pickup instructions if you like.

  • Click Save.

  • If you have multiple warehouses or stores, repeat this process for any other locations you offer free pickup from.

Now when your customers check out they will see a 'Pickup' tab when they get to the Shipping part of the process.

Create your own free pickup option

  • Within the Shipping Zone, select the Region you'd like to offer free local pickup to.

  • Within the Region, scroll down to where you have rates listed. You're going to add a new free rate. Click Add new rate.

  • In the Add new rate screen, give the rate a title, and fill in the description if you'd like to leave instructions for your customers that they will see at the checkout, and make sure to select the rate type as 'free'.

  • Then click Save at the top right.

Now this rate will display alongside your other rates at checkout.