Define flexible, powerful Rates for your Regions, which respond to the items in your customer's cart.

What is a Rate?

A Rate is a price that a customer will pay for shipping and is associated with a single Region.

When an order is received, the destination address is matched to a Shipping Zone and one or more Regions, after which the Rates matching those Regions are returned.

The Rate displayed to a customer can also change based on optional conditions that you are free to set on each Rate.


Acme Inc. has set up a Shipping Zone for Australia and a Region that targets addresses in downtown Sydney. Two types of shipping are offered to customers with matching addresses:

  • ‘Express shipping’ for $10 - only available on orders with fewer than 3 items.

  • ‘Standard shipping’ for $5 - available on all orders.

Key features

Rates offer a high degree of flexibility:

  • You can customise how the price of a Rate is calculated: it can be free, a fixed amount, or vary based on the weight or quantity of items being shipped.

  • You can set up nested rules that determine the circumstances under which a Rate should be applied. For example you could set up a Rate that will only be applied if the order has more than 5 items or is over 5kg.

  • You can apply Rate Modifiers that change the price of the Rate (up or down) based on factors such as the postcode of the person ordering.

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